CLAIMS

Claims

In the event that you need to make a claim, help is on hand in the form of our dedicated claims handling team. You can contact the team in office hours by calling 0115 9228181 between 9.00am and 5.00pm Monday to Friday.

We will handle your claim for you all the way, liaising with insurers and working towards a satisfactory settlement as quickly as possible.

If you need to file a claim, please contact us as speedily as possible, as any delay may affect your claim or result in further loss or damage.

JRT Insurance Team - Tel: 0115 9228181 - 9.00am to 5.00pm Monday to Friday.

For outside of normal office hours and to contact your Insurer directly we would refer you to your policy booklet for the relevant claim helpline number. However, if you do not have access to this please find below a list of helpline numbers:

ABC Insurance Existing Motor Claims – 0800 032 1625
New Motor Claims 0800 633 5430
ACE European Group All Claims - 0207 173 7000
Ageas  Motor - 0345 122 3018
Windscreen - 0800 174 764
Fleet - 0345 125 8833
Commercial Property & Injury - 0345 122 3283
Household - 0345 122 3019
Travel - 0345 122 3280
Caravan & Camping - 0345 122 3019
Ageas Autoline Rescue Europe - 0044 2380 621 982
UK - 0800 197 7842
AIG Household – 0044 020 7954 7000
Travel  - 0044 345 603 9892
Employers Liability - 0208 253 7476
Other Liability - 0208 253 7403
 Allianz Existing Claims - 0370 606 4912 opt 3
New Claims - 0370 606 4912 opt 2
Windscreen - 0844 875 2490
Aviva Claims Existing Motor Claims - 0345 030 6925 opt 3
New Motor Claims - 0345 030 6925 opt 4
Windscreen Claims - 0345 030 6925 opt 2
Injury to a person Claims - 0345 300 7586
Vehicle or Property DamageClaims - 0345 301 6042
Household Claims - 0345 030 7078
AXA Commercial Liability - 0345 600 2716 opt 1
Commercial Vehicle - 0345 900 4185 opt 1
Commercial Property - 0345 600 2716 opt 2
AXA Household & Motor New Claims - 0330 024 6842 opt 1
Existing Claims - 0330 024 6842 opt 2
BIB Underwriting Motor - 0344 346 0251 opt 3
Household - 0344 346 0251 opt 2
Bollington Underwriting Personal Vehicle - 01625 3458040 opt 1
Fleet - 01625 345 8040 opt 2
Motor - 0800 328 9076
Broker Direct Claims Household - 01204 600 200 opt 2
Motor - 01204 600 200 opt 1
Travel Helpline - 01204 600 345
BDElite Claims  New Claims - 01204 567 567 opt 1
Existing Claims - 01204 567 567 opt 2
Chapman & Stacey All Claims - 01444 450600
Chaucer Claims Vehicle or Fleet - 0800 072 2050
Windscreen - 0800 587 0808
Chubb All Claims - 0345 841 0056
CityBond Suretravel All Claims - 0333 999 2701
Cobra All Claims - 0203 004 2517
Covea Commercial Lines Motor Trade - 0330 024 2266
All Commercial Claims - 0330 024 2266
Bed and Breakfast Claims - 0330 024 2255
Household Claims - 0330 024 2255
Private Motor Claims - 0330 024 2240
Commercial Motor Claims - 0330 024 2240
Dallas Kirkland Ltd All Claims - 0207 444 0010
Darwin Clayton All Claims - 01892 511 144
Direct Fleet All Claims - 0203 544 4894
Ecclesiastical Helpline New Claims - 0345 603 8381
Household Claims - 0345 268 8469
Legal Claims - 0345 265 9124
Travel Claims - 44 (0) 1452 872794
ECIC Underwriters General Claims - 0345 355 2227
Equity Red Star All Claims - 0330 123 5992
HCC Tokio All Claims - 0207 702 4700
Hiscox Household & Travel - 0800 247 1902 opt 2
Highway Existing Motor Claims - 0800 032 1625
New Motor Claims - 0800 633 5430
Existing Specialist Motor Claims - 0800 678 1770
New Specialist Motor Claims - 0800 028 9566
Windscreen Claims - 0800 678 1010
Holgate All Claims - 01708 438 000
Home & Legacy Household – 0208 603 9849
Motor – 0330 102 1772
If Abroad - +44 (0) 20 3118 7777
Horizon Household - 0345 894 2911
Legal - 0117 917 1698
Integra Insurance All Claims - 01274 700 800
Iprism Underwriting Agency Limited 0345 465 0012
KBIS British Equestrian All Claims - 0345 230 2323
KGM Claims All Claims - 0333 555 5909
Legal & General Claims Property - 0370 900 5565
Home Emergency - 0800 072 4608
Family Legal Protection - 0370 050 0962
Lorega All Claims - 0207 767 3070
LV Motor – 0800 202 8468
Household - 0800 032 2844
Markel (UK) Ltd All Claims - 0371 505 1424
Markerstudy New Claims - 0344 873 8183 opt 2
Existing Claims - 0344 873 8183 opt 3
Windscreen Claims - 0344 873 8183 opt 1
Midas Underwriting All Claims - 0330 123 5744
National Windscreens All Claims - 0800 955 0108
NIG New Motor Claims - 0345 300 4644
Existing Motor Claims - 0345 300 1847
Property Claims - 0345 246 5602
Liabilty & Injury Claims - 0345 246 5604
Northern Marine Ltd All Claims - 0028 9073 5880
Oak Home Building and Contents - 0333 456 7004
Home Emergency Service - 0800 107 0695
Legal Protection - 0117 934 0541
New Travel Claims - 001 416 2054 369
Existing Travel Claims - 001 416 6457 598
Windscreen Claims - 0800 587 0808
Motor Accident or Loss - 01227 284 774
Motor Breakdown - 0330 123 0656 (UK) or 00 44 1206 771 780 (outside UK)
Ocaso UK All Claims - 0207 377 6465
Prestige Underwriting All Claims - 0845 677 0066
QBE Motor Claims - 0800 1008181
Ridersure All Claims - 0844 800 4313
R K Harrison All Claims - 0800 9520224
RSA Commercial Claims Helpline - 0345 3004006
Motor Claims - Option 1
Property Claims - Option 2
Liability Claims - Option 3
Professional Indemnity Claims - Option 4
Directors & Officers Claims - Option 4
Home Emergency Assistance - 0345 7123888
Household Claims - 0330 1022831
New Claims - Option 1
Existing Claims - Option 2
Rural Insurance Group All Motor Claims - 01274 288 488
All Non-Motor Claims - 0800 019 5919
Sabre Motor Claims New Claims - 0330 024 8000
Spectrum Abacus All Claims - 0844 8000970
Sutton Specialist Risks All Claims - 0117 930 0100
THB All Claims - 0044 020 7469 0100
Thistle Underwriting All Claims - 0330 024 2587
Towergate All Claims - 01708 777 720
Tradex Motor Helpline All Claims - 0333 313 1111
UGIS All Claims - 020 8920 7820
Vasek Insurance All Claims - 0115 950 5052
The Warranty Co UK Ltd All Claims - 0044 01594 863 000 
XL Services UK Ltd All Claims - 020 7933 7000
Zenith Claim New Motor Claims - 0344 326 7574
Existing Motor Claims (at fault) - 03330 436 516
Existing Motor Claims (not at fault) - 0344 326 7574
Zurich Motor Claims - 0800 923 4200 opt 1
Windscreen Claims - 0800 015 8050
Household Claims0800 923 4200 opt 2
Life Insurance Claims - 0370 243 0827
Travel Claims - 0800 408 0989
Zurich Private Clients All Claims (UK) - 0800 096 9999
All Claims (Outside UK) – (44) 162 588 6994

 

Thank you to you and your team for swift and super-efficient assistance in this unfortunate matter.

Mr M J A Harris

Debbie [Rice-McKie], you are a marvel! Thank you so much, and well done [for your assistance on our claim] Mrs C Holdaway will be as thrilled as you and I are.

Mr M Holdaway

We have taken the opportunity to thank everybody for their prompt attention and we are delighted the [claim] reached a satisfactory conclusion. Many Thanks JRT [Deborah Rice-McKie].

Mr C & Mrs C Rossin

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